FAQ - Frequently Asked Questions
How to contact BonusGenius?
Will my personal data be treated confidentially?
Why should I take advantage of BonusGenius’ offer?
Do I have to play my total cash bonus in order to get my free gift?
Why do I have to submit my screenname or account number with registering?
When will I be sent the free gift?
How to contact BonusGenius?
Please use the field “Contact” located in the main menu section of our homepage. Our support will reply to you as soon as possible.
Will my personal data be treated confidentially?
Yes!, the safety of your data is very important to us. We treat your data with considerable confidentiality and will not pass it on to potential partners in advertising! See our privacy policy.
Why should I take advantage of BonusGenius’ offer?
There are two great reasons to participate:
- Our bonus conditions considering the minimum deposit as well as the number of necessary points or hands is very easy to fulfill. There might be other providers that seem to promise you more – but read through their bonus conditions very carefully (if you can even find them), and you will surely prefer our offer.
- At the same time our most important one, is our excellent reputation. Google “Bonusgenius” and you will continuously find positive feedback on all poker forums.
Do I have to play my total cash bonus in order to get my free gift?
No, both bonuses do not depend on each other. Most of the time you first have fulfilled the bonus requirements for getting your free gift before you have played your cashbonus in total.
Why do I have to submit my screenname or account number with registering?
This is necessary for us to be able to check whether you have fulfilled the bonus conditions.
When will I be sent the free gift?
As soon as you have fulfilled the bonus conditions, but it usually takes 24-72 hours for us to mail you the right key for the requested software or transfer the money to your account.
